Last Updated: June 2026
At ExamFellow, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, when it may be shared, and the choices you have regarding your data.
By accessing or using the ExamFellow website, you agree to the practices described in this Privacy Policy.
1. Who We Are
ExamFellow is an online educational platform that provides practice tests, study guides, and other digital learning resources to help students and professionals prepare for academic, certification, licensing, and professional examinations.
2. Information We Collect
Depending on how you interact with our website, we may collect the following types of information.
Information You Provide
You may voluntarily provide information when you:
- Create an account
- Purchase a digital product
- Contact our support team
- Subscribe to our newsletter
- Submit a contact form
- Leave comments or reviews
This information may include:
- Full name
- Email address
- Billing information
- Company name (if applicable)
- Account login details
- Any information you include in your messages
Automatically Collected Information
When you visit our website, certain technical information may be collected automatically, including:
- IP address
- Browser type
- Operating system
- Device information
- Pages visited
- Time spent on pages
- Referral source
- Date and time of visits
- General location based on IP address
This information helps us improve website performance, security, and user experience.
Cookies and Similar Technologies
ExamFellow uses cookies and similar technologies to:
- Keep you logged into your account
- Remember your preferences
- Improve website functionality
- Measure website performance
- Analyze visitor behavior
- Deliver a better browsing experience
You may disable cookies through your browser settings. However, some features of the website may not function properly if cookies are disabled.
3. How We Use Your Information
We use collected information to:
- Process orders and payments
- Deliver purchased digital products
- Create and manage user accounts
- Respond to customer inquiries
- Provide customer support
- Improve our website and services
- Maintain website security
- Prevent fraud and unauthorized activity
- Send important account notifications
- Send newsletters or promotional emails (only if you have chosen to receive them)
- Comply with legal obligations
We do not sell your personal information to third parties.
4. Payment Information
Payments made on ExamFellow are securely processed through trusted third-party payment providers.
For your security, we do not store complete payment card numbers or sensitive financial information on our servers.
Payment processors handle your payment information according to their own privacy and security policies.
5. Sharing Your Information
We may share information only when necessary, including with:
- Payment processors
- Website hosting providers
- Email service providers
- Analytics providers
- Security and fraud prevention services
- Legal authorities when required by law
We only share information that is reasonably necessary for these services to operate.
We never sell or rent your personal information to advertisers or unrelated third parties.
6. Email Communications
If you subscribe to our newsletter or create an account, we may send emails regarding:
- Order confirmations
- Account notifications
- Product updates
- Important website announcements
- Educational content
- Promotional offers (where permitted)
You may unsubscribe from marketing emails at any time by clicking the unsubscribe link included in our emails.
7. Data Security
We use reasonable administrative, technical, and organizational measures to help protect your personal information against unauthorized access, disclosure, alteration, or destruction.
While we work to safeguard your information, no method of transmitting data over the internet or storing electronic information is completely secure. Therefore, we cannot guarantee absolute security.
8. Data Retention
We retain personal information only for as long as necessary to:
- Provide our services
- Fulfill legal obligations
- Resolve disputes
- Enforce our agreements
- Maintain business records
When information is no longer needed, we will securely delete or anonymize it where appropriate.
9. Third-Party Services
Our website may use third-party services such as:
- Payment processors
- Website analytics
- Email marketing platforms
- Cloud hosting providers
- Customer support tools
These providers have their own privacy policies governing how they collect and process data.
We encourage users to review those policies when using third-party services.
10. Third-Party Links
ExamFellow may contain links to external websites for informational purposes.
We are not responsible for:
- The content of external websites
- Their privacy practices
- Their security
- Their policies
Users should review the privacy policies of any third-party websites they visit.
11. Children’s Privacy
ExamFellow is not intended for children under the age of 13.
We do not knowingly collect personal information from children under 13. If we become aware that such information has been collected, we will take reasonable steps to delete it promptly.
12. Your Privacy Rights
Depending on your location and applicable laws, you may have the right to:
- Access your personal information
- Correct inaccurate information
- Request deletion of your information
- Restrict certain processing activities
- Object to specific uses of your information
- Withdraw consent where applicable
- Request a copy of your stored personal data
To exercise these rights, please contact us through our Contact page.
13. International Visitors
If you access ExamFellow from outside the country where our servers are located, your information may be transferred to and processed in other jurisdictions where data protection laws may differ from those in your country.
By using our website, you consent to such transfers where permitted by law.
14. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our services, legal requirements, or business practices.
The updated version will be posted on this page with a revised “Last Updated” date.
Your continued use of ExamFellow after changes become effective constitutes acceptance of the updated Privacy Policy.
15. Contact Us
If you have questions about this Privacy Policy or how your personal information is handled, please contact us through our Contact Us page.
We will make reasonable efforts to respond to privacy-related inquiries in a timely manner.